Home Owners Association   –  Managing Agent

At Media Property, we take a different view on residential property management for HOA. Our focus is on adding value beyond the industry norms. MPM makes use of the latest digital Management software and web-based communication tools. This ensures accuracy, transparency and 24/7 access to all your accounts.

The services listed below are a summary of the most common services offered by MPM Property Management for HOA.  The following inter related functions form the basis of a solid Managing Agent Offering.
* Please note the following services can be customized to suite you property’s needs: From basic levy collection only, to a full suite service function, including all options listed below.

Levy Administration:

• Preparation of monthly levy statements;
• Levy management in conjunction with the scheme levy insurance and or collection attorneys;
• Issuing Levy Clearance Certificates
• Collating and billing of owner electricity / water usage from meter readers
• CSOS levies as per participation quotas.  

Financial Management and Reporting:

• Monthly reconciliation of all banking, creditor and debtors control accounts
• Separate Bank Accounts in the name of the HOA   (NO Trust accounts)
• Accurate capture of all accounting transactions
• Preparation of Monthly Management accounts
• Prompt payment of all creditors, employees and ad hoc payment, using director elected system
• Filing and storage of accounting documentation. On & off-site backup
• Preparation of financial year end accounts with a full audit pack
• Reconciliation of recoveries in respect of utilities
• Telephonic queries with COJ
• Accurate budget preparation

Estate Management:

• Bi-monthly inspections of your estate.
• 10 year maintenance plans Software (legal requirement for directors to prepare for AGMs – data input from Directors)
• Sourcing of goods and services in terms of specific agreed protocols

Client Liaison:

• Information gathering as prescribed by law;
• Incident assistance
• Assistance with insurance claims and repairs preparation
• Distribution of regular newsletters and circulars

Governance and Secretarial:

• Facilitating prescribed scheme executive and member meetings
• Minute recording and preparation. Audio recording & Backup
• Attend to Government requirements such as SARS , CIPC , CSOS, Workman’s comp. et al
• Receive complaints & refer to appropriate director
• Assist with CSOS cases up to the preparation for hearings and represent board in CSOS cases
• Scheme executive (Directors) guidance, where needed
• Assist Directors with Company’s Act & PMR law
• Liaison with professionals such as insurance brokers, bankers and valuators
• Guidance with conduct rules & lodgement to CSOS

Please don’t hestitate to contact us with any enquiries. We will be happy to meet with your HOA Directors to discuss your needs & how we can meet those needs, in order to ensure the smooth & efficient management of your complex.

email : info@mpm.co.za
Tel :     082 283-1403